Where is my Order?

How much is delivery?

Please see delivery page

Can I change / cancel my order?

If you wish to change or cancel your order, please contact our customer service team as soon as possible – please note if your card has already been printed and/or despatched some charges may still apply.

How much do the cards cost?

Currently National Book Tokens Personalised gift and greeting cards cost £1.99 each plus delivery. National Book Tokens standard gift cards are free (plus delivery). All gift cards sold on this site require a minimum of £5 value to be loaded on them.

I am having payment problems

If you receive an error on the payment page, please try again, if the problem persists please contact our customer service team who will try to help as soon as possible. If your query is outside of office hours (9-5 Mon-Fri) please note that your design will be saved in your basket.

Any questions about your National Book Tokens Gift Card?

For any questions about your National Book Token Gift Card click here